We ship Monday - Saturday (except Bank Holidays).
We do our very best to post your goodies as soon as possible - usually the same day. You will receive an automated shipping confirmation e-mail as soon as your order leaves us.
Any orders which can be mailed in an envelope (e.g. knitting needles and/or individual patterns) are sent 1st Class. All "parcel" orders are sent using a tracked service; you can choose between Tracked 24 or Tracked 48.
For orders over £50 postage is free of charge and we will send these orders using Tracked 48, but you can choose to pay and upgrade to Tracked 24 if you would like your items sooner.
Click & Collect will allow you to secure your purchase for later collection in store during normal opening hours.
|1st Class||Tracked 48||Tracked 24|
|Knitting Needles & Patterns||£2.25||-||-|
|Orders up to 5kg||-||£3.50||£4.95|
|Orders over £50||-||Free||£4.95|
|Click & Collect In Store||n/a||n/a||n/a|
Tracked 24 and Tracked 48 don't require a signature on delivery, and you will be emailed the tracking number. You are able to allocate a safe place to leave your parcel if you aren't around to accept delivery (e.g. with a neighbour or in secure place on your property).
Orders sent 1st Class and Tracked 24 usually take 1-2 working days to arrive. Tracked 48 usually take 2-3 working days, although this is not guaranteed.
If you're desperate to have your stuff sooner (we totally understand!), contact us for a quote for next day delivery :)
All international orders are sent via Airmail and charges are based upon the weight of your order.
Where available, International customers may pay extra to add tracking to their order which also includes compensation up to £250 for loss. We would highly recommend this upgrade so that you can track your package. Prices will be shown at Check Out.
|Orders up to 250g||£3.95|
|Orders 251g - 500g||£4.95|
|Orders 501g - 1kg||£6.95|
|Orders 1.001kg - 1.5kg||£8.95|
|Orders 1.501kg - 2kg||£10.95|
Europe: orders usually arrive within 5 - 10 working days
Rest of the World
|Orders up to 250g||£4.95|
|Orders 251g - 500g||£6.95|
|Orders 501g - 1kg||£10.95|
|Orders 1.001kg - 1.5kg||£14.95|
|Orders 1.501kg - 2kg||£16.95|
US & Canada: orders usually arrive within 10 working days
Australia, New Zealand, Asia: orders usually take 2 - 4 weeks to arrive
We hope you are thrilled to bits with your items, and we sincerely thank you for choosing our small, independent shop for your order! If, for some reason, you aren't completely satisfied, please see our returns policy.